./tell

When Linux users try to repair a Windows PC

Some time ago, we reported that we had fixed a problem with our marketing assistant’s private PC. Unfortunately, after a period of calm, the computer decided to dig the problem out of the drawer again and demand attention every second. Of course, we are not going to take this lying down. With all the more determination, we set to work on the problem again. It can’t be that we let a PC get us down. After researching the hardware ID that seemed to be related to the error, we decided to remove the referenced part without further ado. It was a control element for the fans. The owner of the system had already purchased a new component for this. However, when we opened the PC on our table, we were surprised. Even after a closer inspection of the entire PC, the component that we wanted to remove was nowhere to be found. It was actually not installed. We then decided to give the PC a thorough clean and treat all plug connections of cooling parts with contact spray. Once we had done this, we reconnected and restarted the PC. Unfortunately, the error still occurred here. As we couldn’t find a component that was causing the error due to a hardware defect, we took another closer look at where the error was coming from on the software side. After further research on the Internet and joint considerations, we finally found the cause. Windows fails when attempting to stack the drivers for all devices in the system. It’s not a real solution, but we decided to work around the problem by prohibiting Windows from automatically updating drivers. Now our colleague briefly switches the function back on once every few weeks to install the updates for which it works. Of course, we think it’s great that we’ve now got the problem under control and that it hasn’t occurred again for over two weeks. But after we:
-checked the lagging program for errors
-updated and then reinstalled the PC’s graphics drivers
-reinstalled the program itself
-reinstalled the PC twice
-tested the PC under a different OS
-replaced all peripherals
-tried compatibility modes
-cleaned the PC completely
-and wanted to replace the faulty part
-the solution was to disable automatic updates from Windows, because they do not work and are restarted in an endless loop. This leaves us with a PC that works again and one question:
Are you serious?